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Internal suppliers and customers

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Are internal suppliers good suppliers? A few years ago, I had just joined a renowned international high-tech company as Supply Chain Director. I’d come from an automotive supplier, where I’d developed habits of customer/supplier relations that were, shall we say, frank and direct, and sometimes a little rough. When things weren’t going well, we said … Read more

The danger of supply chain fads

Will you succumb to the new glamour?  Despite decades of new practices and increasingly powerful IT systems, are you still mired in shortages, emergencies, excess stock and a plethora of Excel files?  If this is your case, the solution may lie in the latest fashionable revolution, the new school of thought, the new algorithm that … Read more

Managerial turnover: a challenge for the supply chain

The merry-go-round  In thirty years of responsibilities in major industrial groups and ten years as a consultant, I’ve seen a lot of managerial changes! That said, I understand – I myself have rarely stayed in the same role for more than four years. Mea culpa.  This turnover is natural in companies of a certain size … Read more