National Food Group Boosts Service Levels and Inventory Turns with Intuiflow for NetSuite

National Food Group (NFG) is a wholesale food service distributor that sources delicious, on-trend menu items and staples that every kitchen needs.

Headquartered in Novi, Michigan, the company serves customers across the U.S.—from education, healthcare, and casinos to camps and correctional facilities.

The Challenge: Planning Through a Pandemic

Food has always been central to connection and care—but during the pandemic, even the most essential ingredients became scarce.

As institutional dining changed overnight, demand surged while production capacity shrank due to staffing shortages. Supplier delays and material shortages compounded the disruption.

National Food Group’s replenishment process made adaptation even harder. The inventory team had to copy NetSuite data into Excel, manually reconcile spreadsheets with sales forecasts, and repeat the process for every product line. Executives lacked visibility into changing demand patterns.

Inventory strategy lead Kyle Keeney, along with inventory manager Monica Peterson and analyst Elli Harris, began searching for a faster, more accurate way to plan.

“Intuiflow has helped us adapt to the changing environment. It enables us to be very proactive.”
— Kyle Keeney, Inventory Strategy Lead, National Food Group

The Solution: Automation and Clarity with Intuiflow for NetSuite

A webinar about Intuiflow for NetSuite (formerly Replenishment+ NS) provided the turning point.

The NetSuite-native application uses real-time sales order data to automate replenishment calculations and pace materials to actual market demand.

According to Keeney, Intuiflow stood out for its simplicity and seamless integration.

“The logic is very intuitive,” he explained. “It’s fast, and it enables us to incorporate more data into each calculation. And we don’t even have to worry about breaking the Excel formula.”

By automating daily planning decisions and eliminating manual spreadsheets, Intuiflow gave NFG’s team instant access to demand-driven priorities directly inside their existing ERP environment.

The Results: Faster Planning, Higher Service, Lower Inventory

Implementation began in spring 2021. Within just five months, Intuiflow was live in more than 10 distribution centers across the U.S.—and the results were immediate:

• Service levels increased by 7%
• On-hand inventory value dropped by 23%
• Inventory turnover rose 62%, with further improvements still underway

Productivity gains followed. The time required to plan one major product line fell from eight hours to six per month, freeing the team to focus on proactive analysis and scenario planning.

“We can model new scenarios and see if it’s worth increasing safety stock,” said Keeney. “We can proactively address changing lead times.”

By aligning inventory directly to real demand and simplifying access to data, Intuiflow enabled NFG to react faster, customize buffer settings by item, and sustain high service in a volatile market.

Future-Proof Your Supply Chain with Intuiflow

National Food Group’s success demonstrates how Intuiflow for NetSuite helps fast-moving distributors simplify planning, adapt to change, and drive measurable results.

Intuiflow connects materials planning, scheduling, and execution in one unified platform. Planners manage by priorities—not firefighting—with AI-optimized buffers and live dashboards showing exactly where attention is needed.

Intuiflow: One Platform. Four Core Solutions

• Materials Planning: Keep inventory aligned to real demand, avoiding shortages and overstocks.

• Scheduling & Execution: Sequence work by true priorities, not arbitrary due dates.

• Sales & Operations Planning: Link strategic goals to daily realities through shared visibility.

• Demand Planning: Adapt plans dynamically as conditions shift.

Intuiflow is Smarter by Design

With Autopilot, Intuiflow’s AI engine continuously tunes buffers to maintain service while minimizing inventory. Embedded Power BI analytics make performance transparent, and native NetSuite integration ensures accuracy and speed.

National Food Group proved that even in the most unpredictable markets, data-driven flow creates stability and growth.

👉 Book an Intuiflow demo here to see how it can help you unlock the same results.