Kyle Keeney, Inventory Strategy Lead at National Food Group (NFG), oversees distribution across the U.S. Facing volatility during the pandemic, the team needed a faster way to align supply and demand.
But with NetSuite data exported into spreadsheets, teams were stuck firefighting: hours lost reconciling forecasts, limited visibility, and delayed responses. Service levels slipped, inventory ballooned, and growth was at risk.
That’s when they turned to Intuiflow. After a webinar on Intuiflow for NetSuite proved the potential, NFG rolled out the platform across more than 10 distribution centers. Within five months, they had measurable results: higher service levels, reduced inventory, and stronger alignment.
Food has enormous power to bring people together. But when the pandemic disrupted institutional dining, even basic ingredients became hard to source.
NFG faced surging demand, staffing shortages, and delayed deliveries. The inventory team had to manually extract and reconcile NetSuite data in Excel, line by line, for every product category. This process slowed decisions and limited executive visibility into shifting demand.
“Intuiflow has helped us adapt to the changing environment. It enables us to be very proactive.” — Kyle Keeney, Inventory Strategy Lead
A webinar introduced NFG to Intuiflow for NetSuite, which automates replenishment by using real-time sales order data to pace materials to demand.
According to Keeney, the software stood out for its seamless integration with NetSuite and for mirroring the team’s own approach to evaluating metrics like Average Daily Usage.
“The logic is very intuitive. It’s fast, and it enables us to incorporate more data into each calculation. And we don’t even have to worry about breaking the Excel formula.” — Kyle Keeney
Key Performance Indicators
|
Metric |
Result |
|
On-hand inventory |
23% decrease |
|
Inventory turnover |
62% increase |
|
Service levels |
7% increase within 5 months |
|
Planning time (primary product line) |
Reduced from 8 to 6 hours per month |
Implementation began in spring 2021. Within five months, Intuiflow was live in over 10 distribution centers. Service levels improved by 7%, while on-hand inventory fell by 23%. Turnover increased 62%, with further room for gains.
Intuiflow also freed time and sharpened decision-making. Planners cut two hours from their monthly workload on major product lines, allowing them to model scenarios, adjust safety stock, and tailor buffer settings at the item level.
“Excel calculators are limited. Before, we would have to make more overarching adjustments. Now, we can customize buffer settings for each individual item.” — Kyle Keeney
With Intuiflow embedded, National Food Group is positioned to extend demand-driven planning across more product categories. The company now has the ability to sustain service levels, respond to volatility, and scale growth with leaner inventories.
“Intuiflow gives us the adaptability we need to sustain service excellence.” — Kyle Keeney