How Demand Driven Methods Ensure Smooth Customer Service
What if your customer service team had cross-functional visibility into manufacturing priorities, exceptions, date promises, and progress in key queues?
What if your customer service team had cross-functional visibility into manufacturing priorities, exceptions, date promises, and progress in key queues?
Every planner today has hundreds or even thousands of references to manage. Often, these references must be synchronized during the assembly of products with complex bills of materials, where the slightest shortfall stops the flow. If you manufacture an electronic assembly with hundreds of components, a simple diode that costs nothing can stop everything. How … Read more
Let’s be zen in the VUCA world. What is Heijunka? In the implementation of a Lean pull flow derived from the Toyota production system, the Heijunka is an essential mechanism whose key role is to level load the flow. Typically, a Heijunka controls the pace and sequence of production on a given flow. As paradoxical … Read more
In one of my previous lives, I was responsible for a supply chain where most of the suppliers were in Asia, supplying our European factories and distribution centres by sea. Historically our service was poor and our inventory was overflowing everywhere. Our Chinese or Thai suppliers only accepted monthly orders, and imposed at least 2 months of firm orders on their production plan … Read more