“I used to download multiple sales reports for each location, each week, and average them out manually, now we can do that daily, in a matter of minutes.”

Christopher Veck, CIO

Business Challenge

Miansai is an accessory brand with a unique, recognizable aesthetic. With pieces sourced from fine Italian leathers, pure
precious metals, and custom-made marine grade ropes, Miansai is sold around the world, both online and at flagship stores in Soho and Venice Beach.

Accessory brand Miansai had grown quickly since its inception in 2008. Yet the retail landscape was changing fast, and the large department stores it once relied on were setting increasingly onerous terms.

Miansai’s online business was thriving, as were sales at its flagship retail and pop-up stores. Yet CIO Christopher Veck says his team was struggling with a homegrown inventory planning process, which relied on spreadsheet analysis and took up to 10 hours each week. Instead of tracking finished goods, Miansai manages more than 1,000 modular components—pieces of metal, rope, and leather cords—that can be combined to make different products. Analyzing which items were in demand at which locations was cumbersome and difficult.

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